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Contact Us

Get in touch with Save the Children South Africa

OUR SUPPORTER CARE TEAM IS READY TO HELP  
 

Call +27 (0)12 430 7775 or email us at [email protected].  
Lines are open 9am to 5pm, Monday to Friday.  

 

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GOT A QUESTION?

Before getting in touch, please check to see if your enquiry is covered below:
 

About donating to Save the Children South Africa

Every child deserves to have a good start in life and the best conditions for a successful future. However, many children in South Africa are not having the same opportunities to develop and reach their full potential.

YOU have the power to change this reality. Not only for the children in South Africa, but for your future too. 

By supporting a quality education, an improvement in health and nutrition, you will also facilitate the promotion and protection of your rights, spaces free of violence and gender equity in your school, your home and your community.

Our promise to you is to share the stories of children whose lives you are changing.

How is my donation impacting the community?

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Check out our 2016 Annual Report to learn more about how we changed lives for children in South Africa.

Why do you spend money on contacting the public instead of spending my money on your programme services?

We contact our supporters for various reasons; to thank them, let them know about our work and sometimes to ask for more help.  

We’re really grateful for all the support we receive but we want to reach out to as many children as possible so sometimes we will ask if you’re able to increase your support or make a one off donation to a specific cause.  

Of course, if you would prefer not to receive letters or phone calls from us, we understand. 
To change the way we contact you please call our Supporter Care team on +27 (0)12 430 7775 or email them at [email protected], letting us know your full address and name so we can find your record and make the relevant changes. 

Regarding the second part of your question, in fiscal year 2015, on average, 90% of all expenditures support programme services. 89% is an average for all of Save the Children’s programmes worldwide. Here is a breakdown by programme areas:

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More information about our finances and the use of funds is available in our our 2016 Annual Report.

Why are monthly donations so important?

Your monthly gift will provide long-term support and protection to children in need.

The nature of our programmes allows us to respond quickly to changing circumstances so know that your monthly donation will be put to use wherever the needs of the children are the greatest. Donations made through the www.savethechildren.org.za website are secure to the fullest extent possible.

All donations to Save the Children South Africa are tax deductible.

Act now for every child's right to protection, education and health!
 
Save the Children South Africa actively protects the quality and integrity of your personal information. We do not rent, exchange or sell the email addresses or personal information of our supporters to third parties.

We use PayFast as our secure online payment gateway to protect your information as it is transferred through the Internet.

Thank you for joining us in our efforts to keep the children we support safe, respecting our child safety policy

 

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OUR OFFICES

Please note: Our Supporter team is only based at Pretoria head office - please do not contact our other offices with enquiries about donations, fundraising, or our projects.


Head office:

1067 Arcadia Street SAQA House  
2nd Floor Hatfield, Pretoria  
Tel: +27 (0)12 430 7775  
Fax: +27 (0)12 430 7776

General Inquiries: [email protected]  
For existing donors or supporters: [email protected]

Save the Children South Africa CIPC Registration No. 012/019616/08; a registered NPO, No. 104-961-NPO and PBO, No. 930 040 924. VAT No 4150262360.

Banking Details:

Account Number: 40-7933-8115  
Account Holders Name: Save the Children South Africa NPC  
Bank Name: ABSA Bank Limited  
Account Type: Cheque Account  
Account Number: 407 933 8115  
Branch Code: 632005  
Bank Address: ABSA Bank Limited   
Ground Floor Lourie Place  
Hillcrest Office Park   
Hillcrest Pretoria 0083   
PO Box 7263, Pretoria 0001  
SWIFT/BIC:ABSAZAJJ 

Save the Children South Africa has offices in Gauteng, KwaZulu-Natal, Limpopo and Free State. For more information, please contact our head office listed above.

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