SEARCH RESULTS

At Save the Children South Africa, we believe that meaningful change happens when young people are not only beneficiaries of programmes but active partners in shaping solutions. Through our Skills to Succeed and Sexual and Reproductive Health and Rights (SRHR) programmes, of young people were equipped to make informed choices, build their confidence and access opportunities that support their future.

Human Rights Month may have ended, but the values it celebrates, dignity, equality and freedom, must endure every day. These rights, enshrined in our Constitution, are meant to protect everyone. Yet for many children in South Africa, they remain out of reach.

Job Title: Individual Giving ManagerGrade: D LowerReports to: Director of New Business Development & CommunicationsReporting to this post: Support Care Officer, Donor Retention Officers, Digital fundraisers and Fundraising Service Providers.Base: PretoriaTravel Requirements: National and international travel as requiredAsset Responsibilities: Save the Children work tools and own assetsCHILD SAFEGUARDING STATEMENT: Save the Children South Africa has a zero tolerance towards the abuse and exploitation of children by any of our representatives, and we are equally committed to doing everything within our power to avoid unintended harm or accidents to children as a result of any of our activities.ROLE PURPOSE: The Individual Giving Manager is a crucial role responsible for developing, implementing, and managing comprehensive strategies to acquire, retain, and grow unrestricted income from individual donors across multiple channels. This role aims to maximise unrestricted income for SCSA vital programs and ensure a sustainable funding base. The ideal candidate has strong Customer Relationship Management (CRM) system experience and exceptional people management skills to manage an experienced fundraising team toward SCSA's ambitious goal of raising 22 million from Individual Giving (once-off donors and regular donors).KEY RESPONSIBILITIES:Individual Giving Strategy Implementation:• Develop and execute an individual giving strategy aligned with the organisation's overall fundraising goals and strategic plans.• Lead on the acquisition of new individual supporters through various channels (e.g. In-house Face to Face Fundraising, digital campaigns, telemarketing and corporate events).• Engage corporates and host 10 events for employee giving and major donor acquisition.Digital & Budget Management:• Ensure that all fundraising digital platforms are fully optimised for lead generation and donor acquisitions• Develop and implement digital campaigns and performance metrics, monitor activity, and provide regular, insightful data analysis and insights (e.g., by results, trends, attrition rates, ROI).• Maintain tight control over costs in terms of both fundraising ratio and cost per acquisition.• Working with the Director, develop and manage budgets for individual giving activities, ensuring targets are met and costs are controlled.Donor Relationship Management & Stewardship:• Design and implement engaging donor stewardship journeys to foster deeper engagement, increase lifetime value, and reduce donor attrition to less than 5%.• Oversee the development and ongoing improvement of donor stewardship and Appreciation campaigns.• Actively solicit feedback from donors on their interests and track this information using the CRM database.• Working with the communications team, ensure all donor communications are timely, relevant, and effectively communicate the impact of their contributions.Data Management & Reporting:• Oversee the effective use of the CRM system (e.g., Salesforce) for donor data management, segmentation, tracking, and reporting.• Generate regular reports on individual giving performance, providing insights and recommendations to senior leadership.• Ensure data integrity and compliance with relevant data protection regulations (e.g., POPIA in South Africa).Leadership & Management:• Foster a culture of team work, trust and high performance within the Individual Giving Team• Manage key service providers to achieve targets and foster a culture of high performance amongst service providers• Build the Individual Giving team morale and develop measurable and realistic performance contracts.Local and Global Collaboration:• Work closely with colleagues within the global Save the Children International (SCI) movement to ensure benchmarking, skill sharing and development of best practice, this includes active participation in international networks and relevant working groups.Specific Key Performance Indicators (KPIs) for the role will be developed annually and reviewed regularly by your line manager and be dependent on the organisational needs of SCSA.BEHAVIOR AND PERSONAL ATTRIBUTES (Save the Children values in Practice)Accountability:• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values• Holds colleagues accountable to deliver on their responsibilities -- giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.Ambition:• Future oriented, thinks strategically and on a global scale.• Focused on achieving external impact for the campaign.Collaboration:• Clear ability to understand other people’s perspective and address reasonable concerns and needs.• Builds and maintains effective relationships with colleagues, members, and external partners.• Approachable, good listener, easy to talk to.Values diversity sees it as a source of competitive strength.Creativity:• Develops and encourages new and innovative solutions.• Willing to take disciplined risks.• Take initiatives that are beneficial to the organisation.Integrity:• Honest, encourages openness and transparency; demonstrates highest levels of integrity.Ubuntu:• Endeavours to treat everyone with respect, empathy and compassion.Passion:• Shows passion, determination, perseverance and a sense of urgency.• Adopts a realistically positive and optimistic attitude towards everything one does because this inspires others to share the same outlook.Learning:• Creates a learning environment in which staff members commit themselves to personal growth and, in so doing, seek and share knowledge and information.QUALIFICATIONS & EXPERIENCE• A bachelor's degree in marketing, business studies , non-profit management or related qualifications• Minimum of 3-5+ years of progressive experience in non-profit fundraising, with a focus on individual giving.• Demonstrated success in planning, implementing, and evaluating face to face fundraising, telemarketing and digital fundraising campaigns to raise unrestricted income from individual donors.• Proven experience in managing fundraising teams, donor cultivation, solicitation, and stewardship.• Experience with CRM systems for fundraising data management.SKILLS & COMPETENCIES• Growth and learning mindset with a commitment to personal development• Highly developed influencing skills, the ability to lead others and foster collaboration across functions and departments in pursuit of agreed goals.• Experience in developing and executing integrated acquisition and retention strategies/campaigns across a diverse range of channels (direct response, offline and digital).• Expert understanding of a wide range of customer / donor acquisition techniques (e.g., F2F, Digital, Telemarketing).• Experience with customer / donor loyalty strategies (retention, upgrading, reactivation, conversion) and CRM / relationship fundraising principles.• Highly developed analytical skills and a strong understanding of business and financial planning, ideally with in-depth knowledge of fundraising or marketing metrics.• Ability to work under pressure, meet tight deadlines and manage multiple priorities with a proven ability to plan and oversee activities that deliver complex projects on time and budget.• Experience in successfully managing service providers to achieve agreed goals.• Excellent communication and negotiating skills.• Ability and willingness to travel locallyAPPLICATION INFORMATION• Interested parties should submit their CV with a 1-page cover letter. Closing date for applications is the: 24 of April 2025.• All applications should be submitted by email to: [email protected] • Please ensure that the subject line states: ‘Individual Giving Manager Application’.• Should you not hear from us after two weeks from the closing date consider your application unsuccessful.

Save the Children South Africa (SCSA) proudly celebrates six remarkable young people from our networks who sat for their matric exams in 2025, and every single one passed, with several earning distinctions. Their academic success is a testament to resilience, determination, and the support of families, communities, and partners who believe in children’s rights.

Become a regular giver and save a child’s life today.

At Save the Children South Africa (SCSA), we are committed to creating a world where every child has the chance to thrive. In 2022, we embarked on a powerful partnership with Clarins to address the pressing issue of food insecurity in Early Childhood Development (ECD) centres. Implemented across multiple provinces, including Mpumalanga, KwaZulu-Natal, Limpopo, and Gauteng, our partnership is bringing vital support to vulnerable children across these regions. Child hunger affects millions of children in South Africa, with far-reaching consequences for their health, education, and future prospects.

By Gugu Xaba – African women have long been at the forefront of philanthropy in their communities, exemplifying “love in action” through courage, cultural integrity, and care. At a recent Adɔyɛ Dialogue hosted by Wits University’s Centre for African Philanthropy and Social Investment, we celebrated iconic women leaders – like Dr. Barbara Masekela and Ms. Sibongile Mkhabela – whose legacies light the way. Their example inspires an Adɔyɛ (an Akan word meaning “love in action”) ethos that views philanthropy as an expression of care, solidarity, and service. It was a great honour to join them in conversation and reflect on how African women’s purpose-driven leadership is transforming society.

Virgile Madua KIKAYA is a seasoned public health leader and program manager with more than 20 years of progressively responsible experience in MNCH – FP, HIV/TB, Malaria, NTDs, Global Health Security (GHS) and program management across several countries in Sub-Saharan Africa. Dr Kikaya serves currently as Jhpiego Country Director in DRC and its Global Technical Director for GHS. Throughout his career, Dr Kikaya has demonstrated leadership, innovation and program implementation successes in introducing new public health approaches. Dr Kikaya work includes the introduction and expansion of community-based treatments for NTDs and Malaria in pregnancy, of HIV prevention services for males including VMMC and of competency based maternal and neonatal capacity building around day of birth. More recently, Virgile has been focusing on improving countries capacities for International Health Regulations and GHS. Virgile’s work has been published in peer review articles and highlighted in various media. Dr Kikaya passion remains improving locally led public health initiatives and contributing to social development on the continent. Dr Kikaya has collaborated and worked successfully with various donors and UN technical agencies including WHO, UNFPA, UNICEF, USAID, US-CDC, the Global Fund, The Bill and Melinda Gates Foundation, UNITAID and GAVI. Virgile obtained a medical degree from the University of Lubumbashi, DRC, a Master’s in Public Health from the Free University of Brussels, Belgium, and a Master of Science in International Development and Management from Lund University, Sweden. Virgile is a board member of the Global Health Security Network, the convener of the Global Health Security Conference.

Over the past three decades Tanya Abrahamse has participated in, advised on, and led a range of local, national and international initiatives, processes, organisations and institutions in the spheres of environment, natural resource management, biodiversity, tourism, climate change, knowledge management and science and development. She has sat on a number of formal boards and committees in the private and public sector giving her insight into the optimum roles and responsibilities of board members for good governance to build robust organisations and institutions. In the past five years she has been the Chair of the Global Biodiversity Information Facility (GBIF), a panel member of the UN Environment International Resources Panel (UN -IRP), an advisory board member of the UN Institute for Advanced Studies (UN-IAS). In South Africa she sat on the Women’s Development Bank (WDBT) advisory board and was a founding member of the Mapungubwe Institute (MISTRA) - a think tank. Previously she sat on the transitional task team to form Future Earth - a global platform of science for society and sustainability, and was a member of the inaugural Science Advisory Board of the UN Secretary General (UNSG -SAB). After her formal education she carried out natural resource management, land use and agricultural projects and research at local levels including in Zambia and Zimbabwe, and on her return to South Africa worked for an environmental NGO that engaged in a number of rural projects. After South Africa’s democracy in 1994 she became chief director in the Presidency on the implementation of the Reconstruction and Development Programme (RDP), and later deputy DG in the national environmental department responsible for Resource Use covering biodiversity, heritage, marine and coastal management and tourism. Between 2000 and 2006 she was CEO of the Tourism Business Council of SA (TBCSA) and from 2007 and 2017 she led the South African Biodiversity Institute (SANBI) whose mandate included leading the biodiversity information management system, heading the human capital and job creation effort for the green sector and initiating and running the implementing entities for the Global Adaptation Fund (GAF) and the Green Climate Fund (GCF) for South Africa. Now retired from formal employment, she is keen to use her long experience and knowledge to support institutions and organizations that have a mission to overcome the challenges to sustainable development.